FREQUENTLY ASKED QUESTIONS
Some answers to the most common questions we get asked.
Do you provide a satisfaction guarantee?
Yes. We will work with you until you are 100% happy with your new final documents. However in the very unlikely event that we are not able to meet your expectations after changes / revisions, you can request a full refund within 30 days of placing your order and we will honour this.
Can I request future changes to my CV / Cover Letter, and also tailor them towards different types of roles?
Yes, this is included with our Gold, Platinum and Diamond Packages. We can make multiple variations of your CV and Cover Letter as part of our packages and there is no additional cost. We also offer unlimited updates / revisions for a period of 6 months from when you place your order with us.
Can you provide my CV quicker than your usual turnaround time of 4 working days?
We can offer an urgent turnaround for an additional fee. You will need to call us to place a prioritised order on 020 8123 7858 as this service is subject to availability.
When do I pay?
When you choose to place an order through our website for one of our packages, you can make payment at that point using a credit / debit card or PayPal. All of our packages are a one-off fee only. We do not have any subscription or membership services and do not have any recurring charges.
What happens when I have purchased a CV package (Gold, Platinum, Diamond)?
Once payment has been received for your professional CV writing package, you will receive an e-mail from us requesting your current CV (if you have one), along with the details of any roles you would like your new CV / Cover Letter targeted towards. If you do not have an existing CV, you will be asked in the e-mail for information on your work history, education and the type of roles you are looking to apply for.
Once your reply has been received, a first draft of your new CV / Cover Letter will be delivered to you by e-mail after 4 working days. If you have ordered the Diamond Package, we will then request access details for your LinkedIn profile so that we can update and optimise this for you as expected (if you do not have a LinkedIn profile, we will ask you to create a new account and provide us with the access details).
At this point, you will then be able to book a time slot for a telephone consultation with our Senior Writer (Adam), to have an in-depth discussion to review your new CV, Cover Letter and LinkedIn profile for improvements and changes as required.
With all of our professional CV writing packages we offer unlimited revisions until you are fully satisfied (for a period of 6 months).
Can you send me an example?
Unfortunately, we are unable to offer examples of work as every CV we work on is a custom piece of work (which means we have no stored templates) and to send out a completed CV would compromise data protection for our existing clients.
Are you able to write CV's in other languages?
Unfortunately not, we only write in British English.
Do I need to see you at any point?
We would love to meet you in person, however we only work via e-mail and telephone - we will work with you effectively to achieve the result you want.
Where are you based?
We are a fully UK based team of CV Writers and our offices are situated in West London (1st Floor, The Mille, 1000 Great West Road, Brentford, Middlesex. TW8 9DW).
Why choose a CV writing package from us?
A professional CV writing package is a comprehensive service designed to enhance and optimise your Curriculum Vitae (CV) for job applications. It includes our team of writers crafting a compelling and tailored CV to increase your chances of landing interviews.
What makes a professional CV writing service different from a DIY approach?
Our CV writing packages provide the expertise of our team of professional writers who fully understand current job market trends. They effectively showcase your strengths and tailor your CV and Cover Letter to specific job requirements, giving you a competitive edge over a self-written CV.
Will my CV be optimised for Applicant Tracking Systems (ATS)?
Yes, our professional CV writing service will ensure that your CV is ATS-friendly. We use industry-specific keywords and formatting to increase the likelihood that your CV passes through automated screening processes used by many recruiters and employers.
Are your CV writing packages only for specific industries or job levels?
Our CV packages cater to individuals across various industries and job levels (details on industies, sectors and roles we cover are detailed further down on this page). Whether you are an entry-level candidate or an executive, we can tailor a new CV to meet your specific needs and career goals.
Is investing in professional CV writing worth it?
Yes, investing in a CV writing service can be highly beneficial, especially if you are seeking to stand out in a competitive job market. A professionally crafted CV with one of our packages can significantly improve your chances of securing interviews and advancing in your career.
Industries, Sectors and Roles we Cover
We write CVs for individuals at all levels of experience, and below is a non-exhaustive list of the areas we cover:
- Accountancy, Banking and Finance
- Administration (EA / PA / Business Support / Reception / Office Management)
- Aerospace, Aviation and Defence
- Architecture and Surveying
- Automotive
- Biotech, Pharmaceutical and Healthcare
- Business Analysis
- Change Management, Transformation and Consultancy
- Chemicals and Science
- Construction
- Customer Services
- Childcare, Welfare and Social Care
- Distribution, Logistics, Transport, Warehousing, Procurement and Supply Chain
- Education
- Engineering (Electrical, Mechanical, Gas)
- Emergency Services (Police, Fire, Ambulance)
- Executive / C-Suite / NED
- Facilities Management / Property Management
- Fashion
- General Management / Senior Management
- Graduate Roles / Internships
- Graphic Design
- Hospitality and Catering
- Healthcare (incl. Nursing)
- Health and Beauty
- Health, Safety and Environmental
- Human Resources (HR), Recruitment, Learning and Development (L&D)
- Insurance
- IT / Technology
- Law
- Manufacturing and Production
- Marketing
- Media
- Operations
- Project and Programme Management
- Public Sector, Third Sector and Not-For-Profit (NFP)
- Retail
- Real Estate and Property
- Sales, Business Development, Account Management
- Security and Military
- Travel, Leisure, Fitness and Entertainment
- Utilities, Oil & Gas and Energy
You are welcome to get in contact with us via live chat, telephone or e-mail for any clarifications on the above, or if we have not mentioned your area / sector / industry and you would like to check if we can work for you.
FREE CV REVIEW
Send us your CV for a free, no-obligation CV review within 2 hours. One of our experts will analyse your CV and contact you to provide detailed feedback along with their professional opinion on how it can be improved.